Reach us by email
The fastest way to reach us is by email. We typically reply within 1–2 business days.
- Support & general: support@prepten.answerbox.in
- Alternate: codeanswerbox@gmail.com
For payment or refund queries, please include your Razorpay Payment ID and the date of the transaction so we can help faster. See our Refund Policy for details.
Send us a message
Use the form below and your email app will open with your message ready to send.
Frequently asked
Is there a free version?
Yes — your first question (Easy difficulty) is free on each device, so you can try PrepTen before paying.
I paid but my interview didn't start.
We're sorry about that. Email us your Payment ID and we'll re-credit or refund you — see the Refund Policy.
Which devices work best?
PrepTen works best on a laptop or desktop with Chrome. Voice input requires microphone permission in your browser.